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Leadership
- use of one's skill to influence others to perform to the best of their ability toward goal achievement
- an interpersonal process of influencing the activities of an individual or a group toward goal attainment in a given situation (Maloney)
- the state where a person, a group of persons, a subsystem or an organization is able to influence others to agree on a goal and work towards it
Influence Tactics
- Assertiveness - standing up for one's rights and rights of others without violating the rights of others
- Ingratiation - making one feels important and feels good before making a request
- Rationality - relying on a detailed plan, reasoning or logic
- Sanctions - giving or preventing pay increases or promotions until one gives in to a request
- Exchange - offering an exchange of favors; reminding a worker of past favor or offering to make a personal sacrifice
- Upward Appeal - obtaining a formal or informal support of a higher up
- Blocking - backing up a request with a threat to damage one's opportunity for advancement, ignoring or not being friendly with a person until he/she gives into a request
- Coalition - getting co-workers to back up a request
Types of Leaders
- Formal Leaders - appointed leaders chosen by administration and given official or legitimate authority to act
- Informal Leaders - do not have official sanction to direct the activities of others
Authority
- legitimate right to give command
- an officially sanctioned responsibility
Power
- demonstrated ability to get results
- ability to obtain, retain and motivate people and to organize informational and material resources to accomplish a task
Basis of Power
- Legitimate - given to the manager by the organization because of his position in the hierarchy
- Reward - based on the ability to control and administer rewards to others for compliance with the leaders, orders or request
- Coercive - founded on fear depending on the ability to use punishment of others for non-compliance with the manager's orders
- Expert - derived from special ability, skill or knowledge demonstrated by the individual
- Referent - based on attractiveness or appeal of one person to another; connection or relationship with a powerful individual
- Information - based on the information the manager possesses
Leadership Styles
- Authoritarian
- Strong control
- Motivates through coercion
- Directs commands
- Communication is downward
- Does not involve others in decision making
- Focuses on "You/I"
- Punitive criticisms
- Democratic
- Less control
- Motivates through economic or ego rewards
- Directs by suggestions and guidance
- Communicates downward
- Involves others in decision making
- Focus is on "We"
- Criticisms are constructive
- Laissez Faire
- No or little control
- Motivates by giving support when requested
- No or little direction
- Communicates downward
- Decides by group
- Focuses on the group
- Does not criticize
Other Styles
- Bureaucratic - rule-centered
- Multicratic
Theories of Leadership
- Great Man Theory - leaders are born not made; few people are born with the necessary characteristics to be great
- Charismatic Theory - person may be a leader because of his charisma; he/she can inspire people to be loyal, obedient and committed to a vision or a cause
- Trait Theory - innate or inherited traits makes an individual a leader; intelligence, initiative, creativity, integrity, communication skills, emotional maturity
- Situational Theory - a person may be a leader or a follower depending on the situation
- Contingency Theory - Leader-member relations, task structure and position of power determine the role of the leader
- Life Cycle Theory - maturity of followers
- Strategy Theory - vision, communication, positioning and deployment of self through positive self-regard
Contemporary Theories of Leadership
- Interactional Leadership Theory - leadership behavior is generally determined by the relationship
- Brandt's Interactional Theory
- autonomy and creativity by valuing and empowering followers
- leader must accept the responsibility for the quality of outcomes and the quality of life for followers
- Servant Leadership Theory - leaders put serving others as number-one priority
Four (4) Developmental Levels of Leaders
- Reactive level
- focus on past
- crisis driven
- abusive to subordinate
- Responsive
- mold subordinate to work together as team
- Proactive Level
- leader and followers become more future-oriented
- High Performance Teams
- maximum productivity and worker satisfaction are present
Transformational Leadership
- enables the exploration of new and innovative ways to drive value and deliver real results in an ever-changing environment
- both leaders and followers have the ability to raise each other to higher motivation and morality
- vision
2 Types of Leadership According to BENNIS
- Transactional
- Focus on management tasks
- Caretaker
- Trade-offs to meet goals
- Shared values not identified
- Examines causes
- User contingency reward
- Transformational
- Identify common values
- Committed
- Inspires others with vision
- Long-term vision
- Look at effects
- Empower others
Shared Leadership
- a philosophy and an organizational structure that allow staff nurses to lead themselves, they make decisions at the point of care
Correct Leadership
- Decisions made must be correct
- correct analysis of concrete conditions
- link to vision, mission and goals
- formulation of realistic plans and instructions
- Correct decisions must be implemented
- organize efforts to realize plans
- take part in implementation
- Implemented decisions must be evaluated
- work on tangible results
- pay attention to content and form
- draw lessons
COMPARISONS
- Leaders
- May or may not be appointed
- Power and authority to enforce decisions based on willingness of followers to be led
- Influence others toward goal setting either formally or informally
- Interested in risk-taking and exploring new ideas
- Relate to people personally in an intuitive and emphatic manner
- Feel rewarded from personal achievements
- May or may not be successful as managers
- Managers
- Officially appointed
- Power and authority to enforce decision while in position
- Carry out predetermined policies, rules and regulations
- Maintain an orderly, controlled rational and equitable structure
- Relate to people according to their roles
- Feel rewarded when fulfilling organizational mission or goals
- Managers as long as the appointment holds
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